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Leanne Malcom

Leanne Malcom

Director of Client Experience

Coonrod and Associates is delighted to introduce Leanne Malcom as the newest member of our team, serving as our Front Desk Administrator. With a professional background that perfectly blends administrative expertise with client-facing roles, Leanne is uniquely positioned to enhance our team’s commitment to outstanding customer service.

Originating from Chatham, IL, Leanne's career journey is marked by significant experience in both medical and optical/retail settings. This diverse background has equipped her with a versatile skill set, emphasizing client service, organizational excellence, and an eye for detail. Prior to joining us, Leanne was a valued member of the Springfield Clinic team, where she demonstrated her ability to manage demanding environments while ensuring every client felt prioritized and respected.

In her role at Coonrod and Associates, Leanne is the first point of contact for each of our valued clients. Her responsibilities include managing appointments, directing the phone lines, and ensuring seamless communication between clients and our team of Financial Professionals. Leanne's approachability and professionalism set the tone for our clients' experience, contributing significantly to our reputation for excellence in service.

Beyond her professional life, Leanne is deeply devoted to her family. She, her spouse Max, their four children, and their dog Alfie, find joy in spending quality time together: whether it be cooking large meals, running to sports practices/games, or simply exploring the outdoors.

Please join us in warmly welcoming Leanne to the Coonrod Financial Group family. We are excited to have her onboard, contributing to our mission of delivering exceptional financial and tax advisory services.